Privacy Policy

1. Who We Are

S&G Shopfitters Ltd
18 Brook Farm Industrial Estate
Thrapston Road
Ellington
Huntingdon
PE28 0AE

Email: [email protected]
Phone: +44 (0) 1480 583 034

For the purpose of data protection law, S&G Shopfitters Ltd is the data controller.

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2. What Information We Collect

We may collect and process the following information:

• Name
• Email address
• Telephone number
• Project location
• Details about your enquiry or project
• Uploaded design proposals, plans or drawings
• IP address
• Browser and device information
• Website usage data via cookies and analytics tools

This information is typically collected when you:

• complete our contact form
• email us directly
• telephone our office
• upload files through our enquiry form
• browse our website

 

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3. How We Use Your Information

We use your information to:

• respond to enquiries
• provide quotations
• review project drawings and proposals
• manage client relationships
• deliver our services
• improve website performance and user experience
• maintain website security
• comply with legal and contractual obligations

We only collect information that is relevant to the services we provide.

 

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4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Legitimate interests – to respond to project enquiries and manage our business
• Contract – where processing is necessary to provide quotations or deliver agreed works
• Consent – where cookies or optional marketing communications are used
• Legal obligation – where required for tax, accounting or legal compliance

 

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5. How We Store Your Data

Your information is stored securely on protected servers, email systems, and project management systems used by S&G Shopfitters Ltd and approved service providers.

Uploaded drawings and project documents may be retained as part of our quotation and project delivery process.

We take reasonable technical and organisational measures to prevent unauthorised access, loss, misuse or disclosure.

 

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6. Sharing Your Information

We do not sell your personal data.

We may share information with trusted third parties where necessary, including:

• subcontractors and project partners
• IT and website hosting providers
• design and technical consultants
• professional advisers
• legal, tax or regulatory bodies where required

All third parties are expected to process your data securely and lawfully.

 

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7. How Long We Keep Your Data

We retain personal data only for as long as necessary for:

• responding to enquiries
• providing quotations
• completing contracted works
• legal and financial record keeping
• resolving disputes

Project enquiry records may be retained for up to 6 years where relevant to contractual or legal obligations.

 

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8. Cookies and Website Analytics

Our website may use cookies to improve functionality and understand how visitors use the site.

These may include:

• essential website cookies
• performance and analytics cookies
• embedded social media cookies
• security cookies

Where non-essential cookies are used, visitors will be asked for consent through a cookie banner.

You can also control cookies through your browser settings.

 

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9. Your Rights

Under UK GDPR, you have the right to:

• access your personal data
• request correction of inaccurate data
• request deletion of your data
• object to processing
• restrict processing
• request transfer of your data
• withdraw consent where applicable
• lodge a complaint with the ICO

To exercise any of these rights, please contact us at [email protected].

 

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10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms.

We are not responsible for the privacy practices of those websites, and we recommend reviewing their privacy policies separately.

 

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11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Last updated: April 2026